It takes customers as the center, relies on facts and figures, emphasizes borderless teamwork, and aspires to a breakthrough in process improvement and pursuing zero defects. It is a top-down preventive management.
它以顾客为中心,依靠事实和数据,强调无边界的团队合作,追求流程的突破性改进,追求零缺陷,是一种自上而下的预防性管理。
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